Privacy policy of the Lotus company
1. Introduction
Lotus respects your privacy and is committed to protecting the personal data you provide to us. This privacy policy explains how we collect, use, process and protect your information when you use our website and services.
2. 2. What information is collected
We may collect the following types of personal data:
- Contact information: First name, last name, email address, phone number.
- Information about payment methods: Credit or debit card information, payment details.
- Data on interaction with the site: IP address, cookies, browsing history, device information.
- Other information: Other data you provide when filling out forms on our website or in the course of communication with us.
3. How your information is used
We use your information for the following purposes:
- Provision of services: To process your orders, provide the services you have requested.
- Communication: To contact you about your orders, respond to your inquiries, and send you information and news.
- Improving services: To analyze the use of our website and services in order to improve them.
- Security.: To protect our site and prevent fraud.
4. Information protection
We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, alteration or disclosure. This includes the use of data encryption, secure servers and other security measures.
5. Sharing information with third parties
We do not sell, rent, or transfer your personal information to third parties without your consent, except as follows:
- Service providers: We may share your information with our trusted partners who assist us in providing our services (e.g. payment processors).
- Legal requirements: We may disclose your information if we are required to do so by law or to protect our rights, property, or safety.
6. Cookies.
Our website uses cookies to facilitate your access to our services and improve your user experience. Cookies help us analyze site usage, remember your preferences, and ensure security.
7. Your rights
You have the right:
- Access: Access your personal data that we store.
- Correction.: Correct inaccuracies in your personal data.
- Removal: Request deletion of your personal data.
- Withdrawal of consent: Withdraw your consent to data processing at any time.
To exercise your rights, please contact us using the contact information provided on our website.
8. Changes to the privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or in the law. We will inform you of any changes by posting the new version of the policy on our website.
9. Contacts.
If you have any questions or requests regarding this privacy policy, please contact us at the email address or phone number listed on our website.
